DIRlogo-largePNG-black-fullnameCabling Support for Qualified DIR Customers

Southwest Networks, Inc. holds the  DIR-TSO-3719 contract for cabling services through the Department of Information Resources. This contract was executed January 10th, 2017.

The Southwest Networks DIR Cabling Services Support contract  DIR-TSO-3719 guarantees special pricing and terms for qualified customers.

These customers can save time and money by ordering cabling services through our DIR contract. Customers can download our pre-negotiated pricing by clicking here: Appendix_C_Pricing_Index

Southwest Networks, Inc. provides warranties on all cabling solutions.

Products and Services Offered

Southwest Networks provides installation services for a variety of cabling solutions. Southwest Networks also offers technical support, cabling systems design and cable removal. Click here to view our detailed DIR product and service specifications.

DIR Cabling Services Warranty and Return Policy

Warranties: Southwest Networks, Inc. provides warranties for all cabling solutions. The warranty period of the system is for the duration of time set forth by the manufacturer, from the date of purchase. Southwest Networks offers additional years of covered warranty that can be purchased.   The warranty covers any defects in material or workmanship in accordance with the manufacturer’s specifications.

Returns/Repairs:  Southwest Networks will correct the cabling problem should any cable or connector portion of your network installed, added, moved or changed by a Southwest Networks’ cabling technician malfunction free of charge for up to one year.

If a DIR customer cancels a sales agreement after the equipment has been ordered from manufacturer, and/or labor has been provided, the portion of the order that was cancelled will be subject to a charge for the equipment and labor.  The DIR customer must contact Southwest Networks in order for a proper credit to be issued for canceled orders.

There are many ways to order from our DIR contract:

1. Click here to complete our online form and we will contact you to review your needs for cabling services through our DIR contract pricing.

2. Fax your Purchase Order payable to Southwest Networks, Inc. to 817-640-0556. Please reference DIR-TSO-3719 on your fax.

3. Mail your Purchase Order:

Southwest Networks, Inc.
ATTN: DIR-TSO-3719
1111 W. Carrier Parkway, Suite 400
Grand Prairie, TX. 75050

Click here for more information on the DIR ICT Cooperative Contracts program.

Click here to visit the DIR website for this contract.